Riad Karmela

I don't think I have enough words or the ability to explain just how wonderful our stay at Riad Karmela was. The whole time I was there I felt like I was at home, nothing was ever a problem and we were treated with the utmost respect and care. It became almost like a sanctuary after our days of exploring, to come back to. The courtyard was peaceful and my favourite place to relax. With regards to general feedback, the check in process was smooth. We were offered many options of excursions and we were able to have an amazing traditional Hammam experience within the Riad itself, which was very convenient. Breakfast every morning had plenty of varieties. There was always food and drinks available, and we had some delicious food both at lunch and dinner. Huge compliments to the chef! At dinner time there was sometimes a guitarist who was very pleasant to listen to. Our room was spacious and traditional and always cleaned. They ensured that my friend and I were safe (being two young girls) and escorted us to and from taxi's at night-time (a grateful mention to Ibrahim who did this for us many times), as well as arranging taxi's for us. They were patient with our requests and nothing was ever an inconvenience for them. The location was amazing as it was a very short walk to the main square and surrounded by souks. The thing that struck me the most about the staff was that they were always smiling and they had this warm energy about them which makes the Riad feel like a home. Fatima who works at the front desk is a wonderful person. She was so thoughtful and kind and she gave us many suggestions on places to eat and see. She is an asset to the Riad. The other staff members Majid, Amine, Mohammed and Hakim to name a few were allcaring and went above and beyond to make us have a good time and to help us feel comfortable at all times. I can't say thank you enough to them. They are all incredibly hard-working and humble people.

Plenty of space in the room plus a private terrace on the roof of the room and a terrace in front of the room - kind of cool. Rustic feel to everything. Quiet. Food was good. Very nice place.

The staff went above and beyond - so attentive. Fabulous location for wandering around The Medina itself and transfers for day trips. All food very good quality. Such a calm and beautiful oasis away from the hustle and bustle of the streets. Relaxing on the sun terrace - so peaceful.

Our stay at Riad Karmela was truly exceptional. From the moment we arrived, the service was outstanding, with Joel leading the way in making us feel welcome and cared for. His professionalism, kindness, and attention to detail made our experience unforgettable. The riad itself is stunning, with beautifully decorated rooms that perfectly capture the charm of Moroccan culture. The lounges and communal spaces offer a peaceful retreat after a day exploring the vibrant streets of Marrakech. Everything about Riad Karmela exceeded our expectations. It's an oasis of calm, blending luxury with an authentic Moroccan experience. For anyone visiting Marrakech, staying at Riad Karmela is a must. We couldn’t have asked for a better place to stay and can't wait to return ! Alemmaya Abebe

We loved staying in the heart of the Medina and the riad provided an authentic glimpse of life in Morocco. The staff were exceptional especially Amine and Akim who went out of their way to make sure that our stay was pleasant. The daily breakfast on the rooftop terrace was good and offered a large variety of choices.